Privacy Policy

Effective Date: 3/6/25

1. Introduction

Welcome to The Carpet Guy! Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our services.

2. Information We Collect

We may collect the following types of information when you fill out a form, contact us, or use our services:

  • Personal Information: Name, email address, phone number, and service address.

  • Service Details: Information about the cleaning services you request.

  • Usage Data: Your interactions with our website, including IP address, browser type, and pages visited.

3. How We Use Your Information

We use the information collected to:

  • Provide and schedule our services

  • Respond to inquiries and send quotes

  • Improve our website and customer experience

  • Send promotional offers (if you opt-in)

4. Sharing Your Information

We do not sell, rent, or share your personal information with third parties, except:

  • When required by law or legal proceedings

  • With service providers who assist us in business operations (e.g., scheduling or payment processing)

  • If you provide consent for marketing or referrals

5. Data Security

We take appropriate security measures to protect your personal information from unauthorized access, loss, or misuse. However, no data transmission over the internet is completely secure, so we cannot guarantee absolute security.

6. Your Rights & Choices

  • You may request access, updates, or deletion of your personal data.

  • You can opt out of promotional emails at any time.

7. Cookies & Tracking

Our website may use cookies and similar technologies to enhance your browsing experience. You can manage cookie preferences through your browser settings.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date.

9. Contact Us

If you have any questions about this Privacy Policy or your data, contact us at:

📧 cole@the-carpet-guy.com
📞 [Your Phone Number]